Here's what each message status indicates:
Signal uses your phone's internet connection for all private communication. The most common reason why you can't send messages when your phone is connected to the internet is that you have restricted Signal's internet access.
- Re-enable permissions and settings on your phone.
- Disable or modifying settings for your third-party app, VPN, or firewall that is limiting Signal's connection to the internet.
See additional steps for:
How do I communicate privately?
Signal uses your phone's internet connection for all private communication.
- Check permissions and settings as listed in the steps above.
- Confirm your contact is also using Signal.
- Check how your contact's phone number is formatted in your Android phone. Make sure the phone number includes a country code and/or area code. See the steps on the support page for editing your contact's number.
My Signal contact is offline, how do I send SMS?
You can tap and hold or long-press the send icon to switch to insecure SMS which is grey with an open lock.
My insecure SMS/MMS is not sent, what do I do?
Text messages sent through your mobile SMS/MMS plan are insecure and need your phone to be connected to your mobile network. These messages incur costs as set by your mobile plan.
- Confirm you have SMS (text) or MMS (Group and media) as part of your mobile plan and that you are connected to your mobile network.
- Enable Signal Settings > SMS and MMS > 'WiFi Calling' compatibility mode and try again.
How do I send SMS/MMS with my Dual Sim phone?
Check that both SIMs and both SIM slots are enabled and actively working.