Android

On your phone, visit https://signal.org or open Signal's page in the Play store app.
Tap Open on Signal's Play store page.
Need Help? Click here to troubleshoot.
Go to your phone's app library or list of apps.
This varies by phone. Use the common steps for your phone.
Swipe to the last page or search for Signal.

iOS

On your phone, visit https://signal.org or open Signal's page in the App store app.
Tap Open on Signal's App store page.
Need Help? Click here to troubleshoot.
Go to your phone's app library or list of apps.
Swipe to the last page of the home screen to view the App Library or swipe down on the middle of the home screen to use swipe to search, then search for Signal.
Need Help?
- Confirm that you allow newly downloaded apps on the home screen. Go to iOS Settings > Home Screen > confirm Add to Home Screen is selected.
- Unhide the app icon. Go to the App Store app > tap on your profile picture > tap your name or Apple ID > tap Hidden Purchases > tap the download button to re-download Signal.

Use the contact us option in the menu at the top of this screen and answer these questions for us to help.

What folder did you download and install Signal to?
- Does this folder delete its data every day or every so often?
- For macOS, did you move the Signal.app file to the /Application or ~/Application directory?
Did you create a shortcut link to open Signal?
- For Windows, where is the original Signal.exe file on your computer?