The following are OS-specific settings for OnePlus devices that may affect notifications.
Battery Optimization
Notifications may not work properly if any power saving mode is enabled, or if power usage is managed in the background.
- Android phone Settings > Battery > turn off Power saving mode.
- Android phone Settings > Battery > More settings > Optimize Battery use > Signal > Don't optimize.
- Android phone Settings > Battery > More settings > App battery management > Signal > Allow background activity should be enabled.
Notifications & status bar
This is where notifications for the status bar, lock screen, banner, and app icon badges can be configured.
- Android phone Settings > Notifications & status bar > Wake screen when a notification is received should be enabled.
- Android phone Settings > Notifications & status bar > Status bar > Notification icons > Show icon or Show number should be selected.
- Android phone Settings > Notifications & status bar > Lock screen > Signal should be enabled.
- Android phone Settings > Notifications & status bar > Lock screen > Banner > Show banner notifications and Signal should be enabled.
- Android phone Settings > Notifications & status bar > Lock screen >App icon badges > Show app icon badges should be enabled.
Full Screen Alerts
- Open the system Settings app > Apps > tap the 3-dot menu > Special Access > Full Screen Alerts > Ensure Signal is toggled on.