What is Signal Technology Foundation?
Signal Technology Foundation is the nonprofit organization that supports Signal Messenger, and its mission of developing open source privacy technology that protects free expression and enables secure communication around the world. Signal Technology Foundation is a nonprofit 501c3 tax-exempt organization based in the United States. We don’t run ads, but we still need to pay for servers and staff. That’s where a donation from you can make a real difference. If you find Signal Messenger useful, we welcome your support. Donate here.
Why should I donate and where does my money go?
Your contributions support the hardware, software and people to deliver a secure and snappy experience across our iOS, Android and Desktop apps to millions around the world. Donations from our supporters help keep Signal thriving for all global citizens who value privacy and security of communications.
Are my donations tax deductible?
Signal Technology Foundation is a nonprofit public charity established in the United States that is tax-exempt under section 501c3 of the Internal Revenue Code. Our Tax ID Number is 82-4506840. Refer to the tax code or consult a tax professional to determine whether your donation is tax deductible.
If I make a donation, how do I get my tax receipt?
You will receive a tax receipt via email when you make a contribution through our online donation page. Depending on the payment method used, it can take 1 – 7 business days for the receipt to arrive.
Why is there a minimum donation for credit cards?
We are grateful for all donations received. Unfortunately, it is not uncommon for fraudsters to use donation mechanisms such as ours to test stolen credit cards to see if they work. Those people tend to use a very small amount for their testing: a minimum donation amount helps to deter this fraudulent activity.
What is your refund policy?
For credit card and PayPal donations, you may request a refund.
Signal does not issue refunds for cryptocurrency donations.
For credit card and PayPal donations, refund requests must be made within 30 days of donation by contacting firstname.lastname@example.org with the following information:
- Full name of donor
- Date of donation
- Amount donated
- Payment method used (e.g. PayPal, credit card). Do not share your credit card number.
- Country of origin
- Reason for the refund
Refunds will be processed as quickly as possible. Some payment methods may require refunds to be made through the payment method (card) utilized, which may prompt the need for additional information to process your refund.
How do I cancel recurring donations?
Thank you for your initial donation(s).
- To cancel recurring donations via PayPal, please follow steps from PayPal’s support page here. Unfortunately, we are not able to cancel your donation on your behalf. PayPal requires you as the donor to log into your PayPal account and edit the donation there directly.
- To cancel recurring donations via other methods, please follow steps from Donorbox’s support page here.
How can I get my company to match my donation?
Great question! Check with your Human Resources department to see if they have a matching program and how to request a matching donation. Signal’s Tax ID Number is 82-4506840, and we can be reached at email@example.com.
Do you use Amazon Smile?
Here's a great reason to start. Amazon will donate .5% of your purchases to Signal. To sign up, visit https://smile.amazon.com/ch/82-4506840. When you shop at Amazon use smile.amazon.com instead of amazon.com. That’s it.